Privacy Policy

When you interact with our website, enquiry forms, or sales team, we may collect the following categories of personal information:

• Identity & Contact Details: Full name, mobile number, email address, and residential city/state.
• Enquiry Information: Project of interest (e.g. Marathon Hills, Karandi Hills, Paal Hills, Rajdhani Hills, Emerald Nest, Kingstate), preferred site-visit schedule, and nature of investment (farmhouse, weekend home, long-term land investment).
• Channel Partner Data: Business name, RERA registration number, and service area for registered channel partners.
• Automatically Collected Data: IP address, browser type, device type, pages visited, time spent on pages, and referral source — collected via cookies and analytics tools.
• Communication Records: Records of calls, emails, WhatsApp messages, or site visit interactions initiated by or with you.

We use the information collected strictly for the following purposes:

• Responding to Enquiries: To contact you regarding your interest in our projects, pricing, plot availability, and payment plans.
• Scheduling Site Visits: To coordinate guided visits to our project sites near Pune (Bhor, Velhe, and surrounding areas).
• Processing Registrations & Bookings: To facilitate plot booking, documentation, and registration assistance.
• Channel Partner Coordination: To onboard and communicate with registered channel partners and real estate agents.
• Marketing Communications: To send project updates, new launch announcements, brochures, and promotional offers via call, SMS, email, or WhatsApp — only to users who have expressed interest or opted in.
• Website Improvement: To analyse visitor behaviour and improve the usability and content of our website.
• Legal & Compliance Purposes: To maintain transaction records as required under Indian law.

We do not use your data for automated decision-making or profiling without human oversight.

Pancharatna Ventures does not sell, rent, or trade your personal information to any third party. We may share your data only in the following limited circumstances:

• Internal Sales Team: Your enquiry details are shared with our sales and customer relationship executives to respond to your interest.
• Technology & Service Partners: Trusted platforms such as CRM software providers, email/SMS delivery services, and website hosting partners — who are bound by confidentiality obligations.
• Legal Obligations: Where required by a court order, government authority, or applicable Indian law (including RERA, Income Tax, or DPDP Act requirements).
• Business Transfers: In the event of a merger, restructuring, or acquisition, your data may be transferred to the succeeding entity with equivalent privacy obligations.

All third parties engaged by us are required to process your data lawfully and only for the purpose for which it was shared.

Our website (pancharatnaventures.com), built on WordPress with Elementor, uses cookies and similar technologies to provide a better browsing experience. These include:

• Essential Cookies: Required for the website to function — including form submissions, navigation, and session management.
• Analytics Cookies: Tools such as Google Analytics help us understand which pages are most visited, where our traffic comes from, and how users navigate the site.
• Marketing Cookies: May be used via Google Ads or Meta Pixel to display relevant property advertisements to users who have previously visited our site.

You may disable non-essential cookies through your browser settings at any time. Disabling cookies may affect certain features of the website but will not prevent you from viewing content or submitting enquiries.

Your personal data is stored on secure servers located in India. We implement industry-standard technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. These include:

• SSL/TLS encryption on all data transmitted through our website.
• Access controls ensuring only authorised personnel can view customer data.
• Regular security reviews of our data handling practices.

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law — typically for a period of 5 years from the date of last interaction, or until a transaction is legally concluded.

Under the Digital Personal Data Protection Act, 2023 (DPDP Act), you have the following rights with respect to your personal data:

• Right to Access: Request a summary of the personal data we hold about you.
• Right to Correction: Request correction of any inaccurate or incomplete data.
• Right to Erasure: Request deletion of your data, subject to legal retention obligations.
• Right to Withdraw Consent: Withdraw consent for marketing communications at any time by contacting us or unsubscribing from emails/SMS.
• Right to Grievance Redressal: Raise a complaint with our designated Data Protection Officer (contact details in Section 10).

We will respond to all valid data requests within 30 business days.

Our website may contain links to external platforms including Facebook, Instagram, YouTube, and Google Maps. Once you navigate away from pancharatnaventures.com, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party website you visit. We are not responsible for the content or data practices of external sites.

Our website and services are intended solely for individuals who are 18 years of age or older. We do not knowingly collect, process, or store personal information from minors. If we become aware that we have inadvertently received data from a person under 18, we will delete such data promptly. If you believe a minor has submitted personal data to us, please contact us immediately at enquiry@pancharatnaventures.com.

Pancharatna Ventures reserves the right to update or revise this Privacy Policy at any time to reflect changes in our business practices, services, or applicable law. The revised policy will be published on this page with an updated effective date.

We encourage you to review this page periodically. Continued use of our website or services after any update constitutes your acceptance of the revised policy. For significant changes, we may notify registered users via email or SMS.

For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please reach out to our Data Protection Officer: